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Carolyn Lighty

Providing Direction vs. Giving Instruction: Which Drives Better Results from a Fractional CMO?


Dynamic Fractional CMO lead, stakeholder meetings provide direction that drives your transformation of marketing strategies from concept to impactful execution.

In the world of business leadership, understanding the nuanced difference between providing direction and giving instruction can significantly impact an organization's success. This distinction becomes particularly crucial when working with a fractional Chief Marketing Officer (CMO). Let's explore these concepts and determine which approach is more effective for driving strategy and marketing performance.


Understanding the Difference


Providing Direction

Providing direction is about setting the overall vision and goals for a team or organization. It involves:


  • Communicating the "why" behind objectives

  • Establishing clear expectations and outcomes

  • Allowing flexibility in how goals are achieved

  • Empowering team members to make decisions


When a leader provides direction, they focus on the destination rather than dictating every step of the journey


Giving Instruction

Giving instruction, on the other hand, is more about:

  • Detailing specific steps to complete a task

  • Providing a precise roadmap for execution

  • Offering less room for individual interpretation

  • Focusing on the "how" rather than the "why"


Instructions are typically more rigid and leave little room for creativity or alternative approaches


Impact on Strategy and Marketing Performance

When it comes to working with a fractional CMO, the approach of providing direction rather than giving instruction tends to yield superior results. Here's why:


1. Leveraging Expertise

Fractional CMOs bring a wealth of experience from various industries and companies. By providing direction rather than strict instructions, businesses can fully utilize this diverse expertise. A fractional CMO can apply their knowledge creatively to develop innovative strategies tailored to the company's unique needs


2. Fostering Innovation

Direction allows for more creative problem-solving. When given the freedom to determine the "how," fractional CMOs can introduce cutting-edge marketing techniques and strategies that a company might not have considered otherwise


3. Adaptability

The marketing landscape is constantly evolving. Providing direction allows fractional CMOs to adapt strategies quickly in response to market changes, emerging trends, or new data insights. This flexibility is crucial for maintaining a competitive edge


4. Ownership and Accountability

When given direction rather than instruction, fractional CMOs take greater ownership of the outcomes. This sense of responsibility often leads to increased dedication and better results


5. Customized Approach

Every business has unique challenges and opportunities. By focusing on direction, companies allow fractional CMOs to customize their approach, ensuring that marketing strategies align perfectly with the company's specific goals and market position


The Bottom Line

While there may be instances where specific instructions are necessary, providing direction is generally more effective when working with a fractional CMO. This approach allows businesses to fully leverage the CMO's expertise, foster innovation, maintain adaptability, encourage ownership, and ensure a customized marketing strategy.


By setting clear goals and expectations while allowing the fractional CMO the freedom to determine the best path forward, businesses can expect:


  • More innovative marketing strategies

  • Better adaptation to market changes

  • Increased ROI on marketing efforts

  • A more engaged and accountable marketing leader


While there may be instances, particularly where the company's internal staff either lacks the skill set and/or experience, where the fractional CMO needs to define actionable strategic plan execution steps, a well-connected fractional CMO can provide vendor resources, MarTech Stack recommendations and sometimes, outsourced staff to help you carry out end-to-end implementation of the prescribed strategy.


This flexibility in execution is another significant advantage of working with a fractional CMO. They can not only provide high-level direction but also fill in gaps in expertise or resources when needed. This comprehensive approach ensures that the marketing strategy doesn't just remain a plan on paper but is effectively implemented to drive real results.


In conclusion, when hiring a fractional CMO, focus on providing clear direction aligned with your business objectives. This approach will empower your fractional CMO to drive superior marketing performance and deliver strategies that propel your business forward in today's dynamic marketplace. Moreover, their ability to provide additional resources and implementation support when necessary further enhances their value, making them a versatile asset in achieving your marketing goals.


Visit our "Proven Methodology" page to learn to explore our fractional CMO services.

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